Saturday, 24 October 2009

Warning: Working in the service industry may shorten life expectancy

I foresee that the service in industry will be bustling with hiring and promise as the 2 IRs are opening their doors 1st quarter next year. But before you comtemplate a change of industry into the abyss, here are some real life experience i encounter this morning and they both happen to be in the bank:

Scenario one:

Woman at OCBC: (Tries to push the glass door open even upon seeing that the bank was obviously closed in darkness and no service staff in sight)

Staff: Sorry M'dm, we are open at 11am. (Clock shows 10:15a.m.)

Woman: No its not 11am, its 10:15am now!

Staff: I mean we are close now and will open only at 11am

Women: What do you mean you are close? I need to deposit cash you know!

Staff: Oh why don't you say so earlier. Depositing puny amount of cash is the top priority for the bank, investing millions with us pales in comparison, we just want our customer to deposit your hundreds of dollars with us, we will even ask our staff to start work earlier just to facilitate your transactions at your personal convenience, our staff don't have a life you know. While we are at it, do you want us to call our CEO to entertain you while you wait for us to update your pass book?

-------- Enough Said-------------
Scenario 2

Woman to bank officer: I want to know why was my interest in my Fixed deposit paid one year ago instead of today when it matured?

(Bank officer poor thing, don't know how to explain because it is just rediculous. The bank pays customer upfront interest for placing FD and yet they complaint that they receive the interest first.)

Bank Officer: Mdm this is to your advantage as you receive the money first and choose to do with it as you please.

Woman: No this is wrong your bank should not have paid me my interest first. The order is wrong. I want it at the very end when it matures! I don't know how to keep track of the interest that was paid one year ago, i don't even know if it is still there?

Bank officer: Madam, all transactions are recorded in your passbook, the interest has been credited a year ago stated right here in your bank book.

Woman: Can you run your system to check if the money is there? Can you help me add up the transaction in the pass book?

Bank officer (L.P.P.L*) : Okay, i will key in each transaction for you and you can see that the figures all adds up. (Starts keying in and adding/subtracting each transactions line by line in the bank book, few pages long)

Woman: I still don't see my interest amount for my FD? This is ridiculous, how can your bank pay me my interest first? This confuses me!

Bank officer: SHUT UP!!! F**K OFF!! GO GET A F**KING LIFE!!! YOU ARE RIDICULOUS! You should go for a brain scan before you ask questions. I will feedback to my management, an additional step is needed before we start an account for customers, it is call an IQ test. People with no brain and no IQ cannot start any account with the bank!!!!

Bold Italic is writer's frustration and make believe scene in his warped mind.
* L.P.P.L: Landing point point of landing aka Suck thumb

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